25 Reasons To Build With Us

6

We Take Care Of All The Paperwork

Lodging council paperwork can be a hassle and is often one of the most stressful experiences of the entire building process.

At Hudson Homes, our experienced administrative team looks after all the applicable documentation and paperwork for your new home, while keeping you informed every step of the way.

7

Strict Quality Control

By controlling the location and volume of homes we build each year, we can maintain a staff ratio that ensures each and every home gets the support and supervision it needs. It also means that each and every customer gets the personalised service they deserve.

To ensure quality is carried through each and every home, weekly meetings are held by each divisional manager and both progress and exception reports from our online systems are produced, discussed and acted upon. From slab pouring stage to the final walkthrough of your home, your site supervisor will conduct extensive reports throughout the build, all of which you can access on your personal Customer Portal login.

9

Open Communication Throughout

With our aim of providing every customer with a delightful and rewarding experience, we strive for regular and clear communication at all times. Your dedicated Customer Relationship Manager (CRM) is always available to you to address any questions or concerns you may have. Should you have any further issues, you are always welcome to speak directly with management.

Once you have accepted your Tender, you will be allocated your very own personal CRM who will keep in touch with you throughout the entire building process. Your CRM will send you regular progress updates so that you are always kept in the loop: from council lodgements and construction updates, right through to final inspections and handover. We provide further transparency through our Hudson Homes Customer Portal, where you are able to monitor the progress of your home construction in detail.

10

A Team Based Approach

We have created a team based approach to our home building process where members of the Hudson Homes team work together to achieve superior results. Every member of our office, administration, sales and construction teams are focused on delivering you a quality home, and a delightful and rewarding experience.

11

We Can Deliver A Full
Turn Key Package

Home buyers and investors alike appreciate our full turn-key home and land packages that includes everything you need to complete your home both inside and out, delivering a home that is ready for you (or your tenants) to simply move into. Of course, each Hudson Homes turn-key package also comes with our Fixed-Price Guarantee and our Time-Frame Guarantee, so you won’t lose a single day in mortgage repayments or rental income.

Service Is Maintained
After Handover

Whilst many builders prefer not to hear from you once your keys have been handed over, at Hudson Homes we have a dedicated Home Services team that ensures the company responsible for building your new home is also responsible for maintaining it well after you or your tenants have settled in.

This means you can be assured that should any item covered by our warranty need repair or replacement, our dedicated Hudson Homes Services team will attend to it quickly and efficiently.

To add extra peace of mind, we have included a 6-year structural guarantee so that in the unlikely event that something happens to your new home, we will come out and assess the damage and repair it.

13

We Support Our Communities

As an innovative Australian builder, we recognise our responsibilities to our customers, our employees and to the wider community in which we live and work.

Our range of Corporate Social Responsibility initiatives are aimed at strengthening local communities, on supporting charitable causes and to maintain environmental sustainability.

14

We Can Help You Invest In Property

Our Investor Assistance program is based on a simple investment philosophy of buying quality homes in a good quality area and holding on to them for long term capital appreciation. That’s it. It’s not a get rich quick strategy but a very effective get rich slow strategy that will continue to reward you with a growing investment portfolio that delivers rental income, tax benefits and capital growth for many years to come.

If you are looking to invest in your first property or looking to expand your existing portfolio, our Investor Assistance Program can help. We pride ourselves on understanding a customer’s unique situation before recommending a specific investment property or home and land package.

Discover Our Homes Online

Choosing a new home can be confusing, with so many options to choose from. We have endeavoured to make the decision-making process easier through our website. Explore a wide range of homes and experience an immersion into the floorplans and finishes, all from the comfort of home, office or mobile device.

3D VITUAL TOURS

Put yourself in the driver’s seat and take a virtual tour through your new home - it’s as if you’re actually there!

See our tours

VIDEO TOURS

Watch a video walkthrough while seeing and hearing what some of our Designers have to say about each home.

See our tours

20

Our Company Is Financially Sound

As a major builder in New South Wales and Queensland, the State Government regularly reviews our balance sheet, cash flow and operating processes and ensures that we always remain as a capable, competent and financially viable builder. Given our financial stability and our commitment to design and building quality homes for a new generation, you can be assured that we’re planning on being around for a long time yet.

21

We Are Committed To Staff Training

As a company, we believe that our commitment to the continued education, training and improvement of our staff and our tradespeople is absolutely essential in maintaining our ability to innovate.

More importantly, it means that we can better serve our customers by delivering our promise of achieving quality, time and cost efficiencies in everything we do. From the draftsperson working on your floorplan, to your dedicated site supervisor, we ensure that all our staff involved in your home have the qualifications required to provide you with a delightful and rewarding new home building experience.

24

We Were Built On Referrals

We believe that a customer’s word-of-mouth is the best form of advertising, and that the biggest part of any builder’s marketing budget should always be in delivering quality homes at quality prices. It is only when a customer experiences a sufficient level of happiness that we become deserving of the business of their family and friends.

As a referral based company, your opinion means a lot to us. The greatest compliment you could ever give us is a referral. Whether they are looking to build their new home or perhaps looking to start or expand their investment portfolio, we are here to help. It also means that we can put less time and money into advertising and more into improving the building experience for our customers.

25

Our Whatever, Whenever Attitude

We have a strong company culture of collaborative teamwork with a “whatever, whenever” attitude to ensure your home receives the attention and service it deserves. Both our General Manager and our Construction Manager are available and accessible to every customer, should the need ever arise. They have the authority to make whatever decision, whenever required to ensure complete customer satisfaction.

Quite simply, when it come to any matter related to the building of your home - the buck stops here.

Why Stop At 25 Reasons?

Well, when we asked our staff, our customers and our referral partners why they choose Hudson Homes time and time again, it could just have easily been a list of 121 reasons. We stopped at 25 because we think you get the picture: we genuinely do care about what we do and we value and respect the important role we play in your life.

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